Terms of Service

Article 1 (Purpose)

These Terms of Service set out the conditions and procedures for using Vibeo, the automated AI music video generation service (the "Service") operated by 만들다.co (the "Company"), as well as the rights, obligations, and responsibilities of the Company and its users.

Article 2 (Definitions)

• "Service" means Vibeo, the AI-based automated music video generation platform provided by the Company.
• "User" means any person who agrees to these Terms and uses the Service.
• "Credit" means a digital unit of use purchased to access the video creation features within the Service.
• "Credit Pack" means a product in which credits are bundled and sold in a set quantity.

Article 3 (Effect and Amendment of the Terms)

• These Terms take effect from the moment the User completes the consent procedure upon signing up.
• Where the Company amends these Terms, it will provide notice through the in-service announcements 7 days before the effective date.
• For amendments unfavorable to the User (material changes such as adding credit expiration conditions or reducing the refund policy), the Company will give notice 30 days in advance and carry out a separate consent procedure.
• If the User continues to use the Service after the effective date of the amended Terms, the User is deemed to have agreed to the amended Terms.

Article 4 (Sign-up and Eligibility)

• Sign-up and the purchase of credits are required in order to use the Service.
• Persons under the age of 14 may not use the Service.
• Minors aged 14 or older but under 19 may use the Service only with the consent of their legal representative; consent of the legal representative is deemed to have been given at the time of payment.
• Users must enter accurate information when signing up. If a User misappropriates another person's information or enters false information, use of the Service may be restricted.
• Matters concerning the collection, use, and processing of personal information are governed by the separate Privacy Policy.

Article 5 (Use of the Service)

• If a video is not completed due to a failure in AI processing, the credits used are automatically restored.
• Photo and video files uploaded by the User are deleted from the server immediately upon completion of processing.
• The quality of videos generated through the Service may vary depending on the condition and quantity of the uploaded files and the results of AI processing, and the Company does not guarantee results of any particular quality level.
• The background music generation feature built into the Service is provided through external AI services (such as Mureka AI), and the terms of use may change in accordance with changes to the licensing policies of those services.

Article 6 (Purchase and Refund of Credits)

Purchase of Credits

• Credit Packs may be purchased on the payment page within the Service.
• The validity period of credits is one year from the date of purchase. Credits whose validity period has elapsed automatically expire.
• No refund is available for credits that have expired for reasons such as the lapse of the validity period.
• Credits may not be transferred to or traded with others, and may not be moved between accounts.

Withdrawal of Subscription (Payment Cancellation)

• A full payment cancellation is available only within 7 days of the date of purchasing a Credit Pack and only where not a single credit has been used.
• No refund is available once one or more credits have been used.
• When purchasing a Credit Pack, the User agrees in advance that "due to the nature of digital credits, no refund is available once a credit has been used."
• How to request a refund: support@vibeo.co.kr or the in-service inquiry feature.
• Refunds can only be processed to the same payment method used for the original payment.

Restoration of Credits (Upon Service Error)

• Where video generation fails due to a Service error, the credits used are automatically restored.
• Failures caused by reasons attributable to the User (uploading an unsupported file format, canceling during processing, uploading an incorrect file, etc.) are not eligible for credit restoration.

Upon Account Withdrawal

• Upon account withdrawal, any remaining credits immediately expire and cannot be restored.
• If you wish to obtain a refund for unused credits before withdrawal, please submit your refund request before withdrawing.

Article 7 (Termination of the Service)

• If the Company permanently terminates the Service, it will provide notice through the in-service announcements and the registered email 30 days before the termination date.
• Following notice of Service termination, refund applications for remaining credits may be submitted during the refund request period (up to the termination date).
• If the Service is terminated immediately due to a natural disaster or force majeure, the Company will take measures to protect users to the extent possible.

Article 8 (Use Restrictions and Account Suspension)

The Company may restrict use of the Service or suspend or delete an account without prior notice in any of the following cases.

• Purchasing credits by misappropriating another person's personal or payment information.
• Acquiring credits by fraudulent means, or transferring or selling them to others.
• Generating videos using another person's face, voice, or personal information without authorization.
• Producing or distributing false or synthetic content such as deepfakes.
• Uploading another person's copyrighted works without authorization.
• Using the Service for illegal purposes, such as illegally filmed material, child or youth sexual exploitation material, or hateful content.
• Placing excessive load on the Service systems or interfering with normal operation.
• Otherwise violating applicable laws or these Terms.

Upon account suspension, any remaining credits expire, and the Company is not liable for any damages resulting from the use restriction.

Article 9 (Account Withdrawal)

• Users may apply to withdraw at any time through the in-service settings page or via support@vibeo.co.kr.
• Immediately upon a withdrawal application, the account and generated video data are deleted and cannot be recovered.
• If you wish to obtain a refund for unused credits before withdrawal, please submit your refund request before applying to withdraw.
• If there are unresolved refund requests or ongoing complaints, withdrawal is possible only after they have been resolved.

Article 10 (Intellectual Property Rights)

• The right to commercially use the music videos and background music generated by the Service belongs to the User. However, if the licensing policy of the external AI service used to generate the background music (such as Mureka AI) changes, the scope of commercial use may change.
• The copyright in the photos and videos uploaded by the User belongs to the User.
• Uploading another person's copyrighted works, likeness rights, or personal information without authorization is prohibited, and all legal liability arising therefrom rests with the User.
• Intellectual property rights in the Service itself (logo, UI, software, database, etc.) belong to the Company.

Article 10-2 (Gallery Publication and User Posts)

• Users may choose whether to publish the music videos they have created to the in-service "Gallery," and publication occurs only through the User's explicit setting (opt-in). The default for all outputs is private.
• When published to the Gallery, the relevant video, thumbnail, and the title and nickname entered by the User may be publicly displayed in the Service Gallery and in search results.
• Users may be granted credits as a reward for Gallery publication, and if publication is withdrawn within 7 days of publishing, the granted reward credits may be reclaimed.
• Users may withdraw publication and switch to private at any time; upon withdrawal, the post is immediately removed from Gallery and search exposure.
• Users warrant the following with respect to posts they publish to the Gallery: (i) that they hold legitimate rights to the content; (ii) that they have obtained consent to publication from the persons appearing in the video (including children); and (iii) that they do not infringe the copyrights, likeness rights, or personal information of others.
• By publishing a post to the Gallery, the User agrees that the Company may display and exhibit the post within the Service and on the Service's promotional channels for Service operation and promotion purposes. This right terminates when the User withdraws publication.
• The Company may, without prior notice, make private or delete any post that is reported or deemed inappropriate (infringing others' rights, or illegal, hateful, or sexually explicit content, etc.).

Article 11 (Liability for Damages and Disclaimer)

• Where damage is caused to a User due to the Company's intent or gross negligence, the Company is liable to compensate for it.
• However, the Company's liability for compensation does not exceed the amount the relevant User paid within the three months preceding the date the damage occurred.
• The Company is not liable in any of the following cases:
  • Service disruptions caused by reasons attributable to the User.
  • Force majeure events such as natural disasters or outages of external API services.
  • Disputes relating to the content, copyright, likeness rights, etc. of files uploaded by the User.
  • Subjective dissatisfaction with the quality or completeness of AI-generated outputs.

Article 12 (Advertising and Marketing)

• The Company sends marketing emails, such as promotions, events, and announcements of new features, only where it has obtained the User's separate consent.
• Consent to receive such messages may be changed at sign-up or on the in-service settings page.
• Whether or not the User consents to receiving marketing does not affect use of the Service.

Article 13 (Suspension of the Service)

• For reasons that can be announced in advance, such as system maintenance or equipment replacement, the Company may temporarily suspend the Service after giving prior notice through the in-service announcements.
• However, where there are urgent or unavoidable reasons such as a malfunction, natural disaster, outage of an external API service, or security threat, the Company may suspend the Service without prior notice.
• The Company is not liable for the suspension of the Service for the above reasons, to the extent permitted by law.

Article 14 (Dispute Resolution)

• Disputes relating to use of the Service shall first be addressed by contacting the Company through support@vibeo.co.kr to attempt resolution.
• Where resolution through the Company is difficult, an application for mediation may be made through the following bodies:
  • Korea Consumer Agency (한국소비자원): www.kca.go.kr / 1372
  • Content Dispute Resolution Committee (콘텐츠분쟁조정위원회): www.kcdrc.kr / 1566-5100
• Where resolution of a dispute through litigation is necessary, these Terms shall be interpreted in accordance with the laws of the Republic of Korea, and the Seoul Central District Court shall be the court of first instance having jurisdiction.